Help! I am stuck in Applicant Gateway and not officially hired at my school. What should I do? NYC Department of Education March 07, 2019 15:39 Updated Follow Please see the graphic below for a list of common problems and potential solutions. Related articles All steps are complete in my Applicant Gateway, but I did not get a Welcome Email A principal has made me an offer. What are my next steps to finalize the hiring process? I've received an offer. What are my next steps? What is a high need district? I uploaded my certificate to Teacher Track but it has been marked incomplete. How do I fix it?