Help! I am stuck in Applicant Gateway and not officially hired at my school. What should I do? NYC Department of Education March 07, 2019 15:39 Updated Follow Please see the graphic below for a list of common problems and potential solutions. Related articles A principal has made me an offer. What are my next steps to finalize the hiring process? What resources will be provided to support my job search? I failed one of my certification exams (EAS or CST). What are my next steps? Why am I required to get fingerprinted? When can I get fingerprinted?